Stored Information
We do not store any personal information until a purchase is made or an account is created through our secure server. Account information includes: email addresses, first and last names, phone numbers, and creation dates. Order information includes: billing/shipping addresses, order costs, coupons, products purchased, IP addresses, order statuses, and non-delicate credit card information (card type, expiration date, and last four digits of card number). Personal information is stored in a separate, secure database and can be removed upon a user's request. Our secure database is completely separate from the database that holds our public information, which makes it virtually impossible to access private information from any public page. We only store enough information to provide convenience and reference for our employees and customers.
Collection of Information
We collect users' personal information only through our secure SSL page. This page uses 256 bit encryption to ensure that any outside sources won't be able to intercept information. We do not collect any personal information outside of this server. Our analytics team will collect non-personal information from your browser to improve our website (see below). Note: we also may collect your email address through our contact form if you choose to fill it out.
Third Parties
We will never rent, sell, share, or distribute your personal information in any way to a third party. We only store this information for the convenience of our customers and our employees (to check order status and make updates). Delicate credit card information is never stored in any of our databases, and only our order-processing department has access to our users' personally identifiable information. They will only access this information when necessary (for reasons such as assisting a customer or tracking a package). Your address will only be made available to the company responsible for shipping your items to you (usually UPS, USPS, or FedEx). No personally identifiable information will be distributed to any third party that is unrelated to the purpose for which it was collected.
Non-Personal Information
At times, we will monitor the browsers, countries, native languages, traffic sources, screen resolutions, operating systems, time spent on site, search terms, and other technical information of our visitors. We don't consider any of this information personal, as none of it can be used to identify someone. We only collect this information to improve the services and products of our website, and we still do not share this information with third parties.
Questions and Concerns
If you are concerned about making a purchase with us because of your personal information, please do not hesitate to ask questions. If you have any questions about your personal information, please go to our contact page to find out how and when to get in touch with us.